![]() ![]() Minimize the use of wireless meshing between APs when possible.Ensure that nearby APs are using different channel, when possible.When configuring the 2.4 GHz radio, only select from channels 1, 6, and 11.If interference levels are similar, prioritize picking the channel with the least utilization.This means selecting the highest magnitude numbers (e.g., -90 dBm is preferred to -80 dBm). Pick the channel with minimal interference for each AP's 2.4 GHz and 5 GHz radios.Perform a radio-frequency (RF) scan of your environment in UniFi Devices > select an AP > Insights > Scan Channels.Clients should have a minimum signal strength of -60 dBm, though -50 dBm or better is recommended for maximum performance.Signal Strength is shown in the WiFi Insights tab, or by clicking on a client device.Increase your client's signal strength by moving it closer to the nearest AP or adding an additional AP nearby.Set the Transmit Power to Auto for each AP's 2.4 GHz and 5 GHz radios.Individually configured in UniFi Devices > select an AP > Settings.These changes will not be applied to any AP Exclusions listed. Globally configured under Settings > WiFi > Global AP Settings.The 2.4 GHz radio should remain on 20 MHz to avoid excessive interference. Increase the channel width to 80 MHz or 160 MHz for each AP's 5 GHz radio.If you are looking for information to improve your wireless connectivity, click here. If you experience degraded connection quality (i.e., high latency or wireless disconnections), then you should consider reverting any changes and using UniFi's default settings which prioritize wireless connectivity, as opposed to speeds. Any devices connected to the modem that are not used regularly should be powered off completely or have their Wi-Fi turned off to help minimize signal congestion.This article explains the best practices for optimizing WiFi speeds.Stand close to your modem when toggling the Wi-Fi to ensure that your device selects the best Wi-Fi channel and frequency available. Turning the device’s Wi-Fi off and on may help steer the device toward the most appropriate frequency.Try these tips to improve your device’s Wi-Fi speed Sometimes devices connect to a frequency that is not suited for where they are being used in your home, or to one that is already crowded by other devices, resulting in slower speeds. ğarther from the modem: 2.4 GHz reaches farther throughout your home and deals with obstacles betterīell modems will try to select the appropriate frequency however, devices ultimately decide the frequency to which they connect.The frequency your device should use depends on where you are using it in your home: Your modem offers two different frequencies for your Wi-Fi signal: 5 GHz and 2.4 GHz. How to connect your device to the appropriate Tip: Try to ensure that no other devices are consuming high bandwidth Move to the location where your device is experiencing slow speeds and run another speed test.Run a speed test standing next to the modem and note the results.Walk away from the modem and refresh the app to see if the signal weakens as you get farther away.Note the Wi-Fi signal strength displayed below the device name.Select the device that is experiencing slow speeds.Open the Bell Wi-Fi app and select Devices in the bottom right corner.Use the Bell Wi-Fi app* (smartphone or tablet) The device that is experiencing slow speeds, if possible. Test the reach of your Wi-Fi signal by running multiple speed tests as you move away from your modem. Refer to the device’s app or website for details. If you are having connectivity issues with a smart home device, try resetting it to factory defaults and setting it up again from scratch.A wired connection helps reduce lag and latency. If possible, try moving the device closer to your modem or connect your smart home device directly to your modem with a Cat5e or higher Ethernet cable.Home Hub 20 users: Depending on the distance between your device and modem, consider purchasing Bell Wi-Fi pods or another mesh network product to extend the range of your Wi-Fi network coverage.Apps can run in the background, consuming bandwidth and affecting speed. ![]() Close inactive games or apps on your video streaming device.Confirm that your video streaming device has the latest software update provided by the manufacturer.Power your device off completely and power back on after 30 seconds. ![]()
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